Branding
  • Branding:
    • Re-branding for old tired brands​
    • New brand development
  • Communication dimension development:
    • Brand sense​
    • Brand experience​
  • Positioning:​
    • Positioning development

Marketing Communications
  • Consumer Insight – researches and surveys, both on-line and off-line types​
    • New product development​
    • Consumer experience enhancement:​
      • Food products
      • Retailing
      • Hospitality​
  • Strategic marketing planning and development
  • Web marketing​

PR
  • PR services range from corporate communications & reputation management to crisis management​
  • PR activities from press conference to new releases​
  • Online PR from blogging to fb management

Investor Relations
  • Help to manage and fulfill the regulatory duty to provide information
  • Develop corporate communications to shareholders and other stakeholders​
  • Develop annual reports

Customer Service
  • Customer service check up program​
  • Mystery guest program​
  • Customer satisfaction survey​
  • Efficiency improvements program​
  • Service staff communication training​
  • Contact center development​

CRM
  • Brand and customer relationship health check​
  • Strategy development​
  • Membership acquisition and retention​
  • Database development services
  • Operation study and manual write-up​
  • Full implementation and activation​
  • Tracking and monitoring​
  • Fulfillment services:​
    • Postal handling services​
    • Letter-shopping​
    • Labeling​